Refund policy

Returns & Refund Policy

If you change your mind about your piece we will happily offer a refund less shipping costs, within the first 7 days of contacting me and 14 days of shipping back your piece after delivery. To organise a return, please email at madebyjody@gmail.com. Please allow 7 days for your refund to be processed once received. You will be responsible for your own shipping cost on return.

We will not accept any pieces when:

• A piece is not returned in its original condition: has been worn, scratched, damaged or is not in its original packaging.
• If the piece is earrings, due to sanitary reasons we cannot accept returns on earrings
• If the piece is custom made
• If the piece is in solid gold.
• If the item is returned outside of the timeframe stated above
• No refunds on sale products.